Admin Panel Documentation

Dashboard

The Dashboard provides a real-time overview of your business performance with key metrics, charts, and actionable insights.

How to Use

1. Access from main navigation or homepage
2. Review key performance indicators (KPIs)
3. Analyze trends using interactive charts
4. Click any metric to drill down for detailed reports
5. Use date filters to analyze specific time periods

Employees

Manage admin staff, define roles, set granular permissions, and control access to different admin panel modules.

Create Employee Roles

1. Navigate to Employees → Employee Role Setup
2. Click "Add New Role"
3. Enter role name and description
4. Select permissions for each module (Orders, Products, Reports, etc.)
5. Save the role configuration

Add New Employee

1. Go to Employees → Employees
2. Click "Add New Employee"
3. Fill in personal details (name, email, phone)
4. Assign a role from the dropdown
5. Set login credentials and save

Store Management

Manage multiple store locations, branches, inventory, and store-specific operations including POS and WhatsApp integration.

Key Features

• Branch Management — Create and manage multiple store locations
• Store Managers — Assign store-level administrators
• Product Management — Store-specific product and inventory control
• POS Orders — Point-of-sale transactions per branch
• Bulk WhatsApp — Send promotional messages to customers
• Inventory Management — Track stock levels and set alerts

Setup Steps

1. Activate the Store Management module from the activation page
2. Create store branches with location details
3. Assign managers to each location
4. Add products to store inventory
5. Configure POS settings for in-store transactions

POS System

Point-of-sale system for in-store transactions at physical locations.

POS Workflow

1. Access POS from main menu
2. Search and add products to cart
3. Adjust quantities as needed
4. Apply discounts or coupons
5. Select payment method
6. Process payment and print receipt

Printer Settings

Navigate to Printer Settings (below POS in the sidebar). Configure receipt printers for POS transactions.

1. Set printer type — thermal receipt printer, regular printer, or network printer
2. Configure printer connection — USB, Bluetooth, or network IP
3. Customize receipt layout — logo, store name, address, footer text
4. Set paper size — 58mm or 80mm thermal paper
5. Enable/disable auto-print on order completion
6. Click Test Print to verify the connection
7. Click Save

Order Management

The Order Management section in the admin sidebar contains Orders, Shipping Providers, Shipping Calculator, and Refund Requests.

Orders

Navigate to Order Management → Orders. Filter orders by status using the sidebar sub-menu:

How to Process an Order

1. Go to Orders → Pending to see new orders
2. Click an order ID to open order details
3. Review items, quantities, customer info, delivery address, and payment status
4. Click Confirm Order to move it to Confirmed status
5. Once packed, update status to Packaging
6. Assign a delivery man or generate a shipping label (Shiprocket/Easyship)
7. Update to Out for Delivery — customer receives notification with tracking
8. On successful delivery, status changes to Delivered (auto or manual)

Shipping Providers

Navigate to Order Management → Shipping Providers. View and manage all connected shipping integrations.

• View active shipping providers — Shiprocket, Shiprocket Local Quick, Easyship, ShipEngine
• Check connection status and API health for each provider
• Access provider-specific settings and configuration pages
• View shipping logs and delivery performance per provider

Shipping Calculator

Navigate to Order Management → Shipping Calculator. Configure the smart auto-calculation engine.

• Enable/Disable Adapters — toggle each shipping provider on or off
• Set Priority — assign priority numbers (1–100, lower = tried first)
• Test Connection — verify API credentials for each adapter
• Fallback Order — system auto-falls back to next adapter if the primary fails
• Manual shipping is always available as the last-resort fallback

See Shipping Auto-Calculation in the configuration docs for detailed setup.

Refund Requests

Navigate to Order Management → Refund Requests. Manage customer refund requests with status filters:

How to Process a Refund

1. Go to Refund Requests → Pending
2. Click on a request to view details — order info, refund reason, customer message, and images
3. Review the original order and delivery status
4. Click Approve to accept or Reject with a reason
5. If approved, select refund method — original payment method or customer wallet
6. Customer is notified automatically of the refund status

Product Management

Comprehensive product catalog — categories, brands, attributes, inventory for both in-house and vendor products.

Add New Product

1. Navigate to In-house Products → Add New
2. Fill in product name and description
3. Select category, subcategory, and brand
4. Set pricing (purchase price, selling price, discount)
5. Upload product images and gallery
6. Configure attributes and variations (size, color, etc.)
7. Set inventory quantity and SKU
8. Add SEO information and save

GST & Tax Management

MyntCart has three separate tax management sections in the admin sidebar — GST Management, Tax Management Tools, and Commercial Tax Management.

GST Management

How to Add a GST Slab

1. Navigate to GST Management → Add New GST
2. Enter GST rate percentage (e.g., 5%, 12%, 18%, 28%)
3. Add a description for the tax slab (e.g., "Standard Rate", "Luxury Goods")
4. Select applicable product categories that should use this rate
5. Click Save

Tax Management Tools

How to Use Tax Toggle

1. Navigate to Tax Management Tools → Tax Toggle System
2. System Status — review the current active tax calculation method
3. Compare Systems — evaluate different tax methods to see which suits your business
4. Manage Tax Rules — create custom rules for special tax scenarios (exempt products, zero-rated items, composite tax)
5. Activate — switch to the selected tax system

Commercial Tax Management

How to Configure Commercial Tax

1. Activate the CommercialTax module (System Settings → Module Licenses)
2. Navigate to Commercial Tax Management in the sidebar
3. Configure tax zones — define regions/countries with their tax rates
4. Set tax rules — which products/categories are taxed at which rates per zone
5. Configure exemptions — zero-rated items, tax-exempt customers, or inter-state rules
6. Enable auto-calculation — the system automatically applies the correct tax based on customer location
7. Click Save

Promotions

Banners, coupons, flash deals, and customer notifications to drive sales.

Create a Coupon

1. Go to Offers & Deals → Coupon
2. Click "Add New Coupon"
3. Enter coupon code and title
4. Set discount type (percentage or fixed amount)
5. Configure minimum order value and usage limits
6. Set validity period (start / end dates)
7. Specify applicable products or categories
8. Activate and save

Other Promotion Types

• Banner Setup — Promotional banners for homepage and category pages
• Flash Deals — Time-limited offers with countdown timers
• Deal of the Day — Daily featured special offers
• Notifications — Push notifications to customer apps
• Announcements — System-wide messages

Reports & Analytics

Detailed business intelligence — sales performance, product analytics, and transaction history.

Generate Reports

1. Navigate to Reports & Analysis
2. Select report type (Sales, Product, Order, Vendor)
3. Choose date range
4. Apply filters as needed
5. Generate and download

User Management

Navigate to User Management section in the admin sidebar. Manage customers, vendors, delivery men, and subscribers.

Help & Support

Navigate to Help & Support section in the admin sidebar. Manage customer communication and support requests.

Inventory Management

Navigate to Inventory Management in the admin sidebar. Track stock levels, manage warehouse inventory, and monitor product availability across all stores and vendors.

• Inventory Overview — Dashboard view of total stock, low-stock alerts, out-of-stock products, and stock value summary
• Stock Management — Add/update stock quantities for individual products, bulk stock update, and stock transfer between branches
• Low Stock Alerts — Products below the warning threshold configured in Business Setup → Products
• Stock History — Track all stock movements — additions, deductions, transfers, and adjustments with timestamps

Shiprocket Management

Navigate to Shiprocket Management in the admin sidebar. Requires the Shiprocket add-on module to be activated.

Shiprocket Local Quick

Navigate to Shiprocket Local Quick in the admin sidebar. Hyperlocal same-day delivery for local businesses. Requires the ShiprocketLocalQuick add-on module.

Easyship Management (Coming Soon)

Navigate to Easyship Management in the admin sidebar. Global multi-carrier shipping aggregator with 250+ couriers. Requires the Easyship add-on module.

ShipEngine Management (Coming Soon)

Navigate to ShipEngine Management in the admin sidebar. Multi-carrier shipping with label generation. Requires the ShipEngine add-on module.

Global Payment Gateways Module

Navigate to Global Payment Gateways in the admin sidebar. 10 premium international payment providers. Requires the GlobalPaymentGateways add-on module.

Payment Analytics

Navigate to Payment Analytics in the admin sidebar. Available when the Global Payment Gateways module is active. Advanced analytics for all payment processing.

Data Import & WooCommerce Migration Tools

Navigate to Data Import Tools → Import Tools in the admin sidebar. Seamlessly migrate your entire WooCommerce/WordPress store to MyntCart — or bulk import from any CSV. Click each sub-menu item below to see its details.

Full WooCommerce Migration Workflow

1. Export from WooCommerce: WordPress admin → WooCommerce → Products → Export (CSV). Repeat for Categories (Tools → Export)
2. Import Categories First: MyntCart → Data Import Tools → Categories Import → Upload CSV
3. Import Products: Products Import → Upload CSV → Map fields → Import
4. Fix Display Issues: Fix Category Display → Run Fix (if needed)
5. Import Customers: WordPress Customers → Upload CSV → Customers receive password reset emails
6. Verify: Check Product Management and User Management to confirm all data imported correctly

System Settings

Core configuration — business setup, integrations, themes, email templates, and module licenses.

Business Setup

Navigate to System Settings → Business Setup. Click each tab below to see its configuration options and setup steps.

3rd Party & Other Configs

Navigate to System Settings → 3rd Party & Other Configs. All external service integrations are configured here.

How to Configure Each Service

Google Map APIs:

1. Go to 3rd Party → Google Map APIs
2. Enter your Google Maps API Key
3. Toggle Active and click Save

Firebase Auth:

1. Go to 3rd Party → Firebase Auth
2. Enter all Firebase config values — API Key, Auth Domain, Project ID, Storage Bucket, Messaging Sender ID, App ID
3. Click Save

Mail Config:

1. Go to 3rd Party → Mail Config
2. Select mailer type — SMTP, Sendmail, or Mailgun
3. Enter SMTP host (smtp.gmail.com), port (587), username, password
4. Set encryption (TLS), from address, and from name
5. Click Save & Test to send a test email

SMS API Config:

1. Go to 3rd Party → SMS API Config
2. Select your SMS provider from the list
3. Enter the provider's API credentials
4. Toggle Active and click Save

Twilio WhatsApp Config:

1. Go to 3rd Party → Twilio WhatsApp Config
2. Enter Twilio Account SID and Auth Token
3. Enter your WhatsApp Business number
4. Toggle Active and click Save

Push Notifications Setup:

1. Go to 3rd Party → Push Notifications Setup
2. Enter FCM Server Key (from Firebase Console → Cloud Messaging)
3. Click Save — push notifications are now enabled for all Flutter apps

Social Media Settings

Navigate to System Settings → Social Media Settings. Configure social login, chat widgets, and profile links.

How to Enable Social Media Login

1. Go to Social Media Settings → Social Media Login
2. Toggle Google Login — enter Google OAuth Client ID and Client Secret (from Google Cloud Console → Credentials)
3. Toggle Facebook Login — enter Facebook App ID and App Secret (from Meta Developers → Your App)
4. Toggle Apple Login — enter Apple Service ID and credentials
5. Set the Redirect URI for each provider (shown on the settings page)
6. Click Save

How to Add Social Media Chat Widget

1. Go to Social Media Settings → Social Media Chat
2. Toggle the chat channel you want — WhatsApp, Messenger, Telegram, or custom
3. Enter your WhatsApp number, Messenger page ID, or Telegram username
4. Customize the widget position (bottom-left / bottom-right) and colors
5. Click Save — the chat button appears on the storefront immediately

Pages & Media

Navigate to System Settings → Pages & Media. Manage static content pages and vendor-related display settings.

How to Manage Business Pages

1. Go to Pages & Media → Business Pages
2. Click Edit on the page you want to update (e.g., Privacy Policy)
3. Use the rich text editor to write content — supports headings, lists, links, images
4. Toggle page Active/Inactive to show or hide from the website
5. Click Save

Vendor Registration Page Setup

1. Go to Pages & Media → Vendor Registration
2. Edit the registration page title and description text
3. Configure required fields — business name, address, phone, documents
4. Add vendor terms of service text
5. Click Save

System Setup

Navigate to System Settings → System Setup. Click each tab to see setup steps.

Customer Login Settings

Navigate to System Settings → Customer Login Settings. Configure login methods and verification.

Email Templates

Navigate to System Settings → Email Template. Customize transactional email designs for each user role.

How to Customize Email Templates

1. Go to Email Template → Select category (Admin / Customer / Vendor / Delivery Man)
2. Click Edit on the template you want to customize
3. Modify the email subject, header, body content, and footer
4. Use dynamic variables (e.g., {customer_name}, {order_id}, {amount}) to auto-fill data
5. Customize colors, logo, and layout to match your brand
6. Click Preview to see how the email looks
7. Click Save

Themes & Addons

Navigate to System Settings → Themes & Addons. Manage storefront themes and add-on modules.

How to Change Theme

1. Go to Themes & Addons → Theme Setup
2. Browse available themes — click Preview to see a live preview
3. Click Activate on the theme you want to use
4. Configure theme-specific settings (colors, layout, sections) if available
5. Click Save — the storefront immediately reflects the new theme

How to Install an Addon

1. Go to Themes & Addons → Addons
2. Click Upload Addon and select the addon zip file
3. The system extracts and installs the addon into the Modules/ directory
4. Go to Module Licenses to activate the license key
5. The addon features become available after activation

Payment Methods

Navigate to System Settings → Payment Methods. Configure which payment options are available to customers at checkout.

How to Enable a Digital Payment Gateway

1. Go to Payment Methods → Digital Payment Methods
2. Find the payment gateway you want to enable (e.g., Razorpay)
3. Click the Edit / settings icon
4. Toggle the gateway ON
5. Enter the required API credentials — API Key, API Secret / Secret Key
6. Select mode — Test (sandbox) or Live (production)
7. Click Save

How to Add an Offline Payment Method

1. Go to Payment Methods → Offline Payment Methods
2. Click Add New Method
3. Enter method name (e.g., "Bank Transfer")
4. Add payment instructions that customers will see — bank name, account number, IFSC, UPI ID, etc.
5. Add required input fields — customers fill these when submitting payment proof (transaction ID, screenshot, etc.)
6. Toggle Active and click Save

SEO Settings

Navigate to System Settings → SEO Settings to configure search engine optimization for your storefront.

How to Configure SEO Settings

1. Go to System Settings → SEO Settings
2. Webmaster Tools — Paste your verification codes from Google Search Console, Bing, or Yandex into the respective fields and save
3. Robots.txt — Edit the content of your robots.txt file. Add Disallow rules for admin/auth pages and Allow for product/category pages. Click Save
4. Sitemap — Click Generate to create/update the XML sitemap. Copy the sitemap URL and submit it in Google Search Console
5. Robots Meta Content — Select pages or sections, choose index, follow for public pages and noindex, nofollow for checkout/auth pages. Save
6. 404 Logs — Review the list of broken URLs. For important pages, set up 301 redirects. Clear old entries periodically

File Manager

Navigate to System Settings → File Manager. Browse, upload, and manage all files and media on your server directly from the admin panel.

• Browse Files — navigate the server file structure (public, storage, uploads)
• Upload Files — drag & drop or browse to upload images, documents, and media
• Create Folders — organize files into directories
• Delete Files — remove unused files to free disk space
• Copy Path — quickly copy file URLs for use in products, banners, or email templates

Error Pages

MyntCart includes pre-built custom error pages for all standard HTTP errors and application-specific error states. These provide a professional user experience when something goes wrong.

Application-Specific Error Pages